Delivery Information

FREE UK MAINLAND DELIVERY OVER £50

£4.95 delivery for orders under £50

SAME DAY DESPATCH

On orders placed before 2.30pm

UK MAINLAND
All orders placed by 2.30pm will be despatched the same working day for delivery within 1-2 days.

Orders for £50.00 and over will be delivered free of charge - all the items must be ordered in one transaction and be delivered to one address.

Orders below £50.00 will be charged at £4.95.

Orders will be dispatched via a courier service and will require a signature. To avoid a delayed delivery please provide us with special instructions when placing your order regarding where the parcel may be left safely, whether it be on your property or with a neighbour. This will be at your own risk.

Deliveries take place Monday to Friday between 8am and 5pm via courier.
BACK ORDERS
You can order a product when it is out of stock and it will be placed on back order for you, you will be notified of this during the checkout process. All back order products that are ordered with a product which is in stock will be despatched as a complete order when the out of stock product becomes available. Products placed on back order we would estimate a lead time of 2-3 weeks, we receive deliveries of new stock regularly. When you receive your order confirmation there will be an estimated delivery date displayed. Should you have any questions please contact us on 01225 615120 or use our online chat
All orders will be despatched in one consignment. In the event that something is out of stock all items will be shipped once all goods are available.
ORDER SHORTAGES You must notify us of any items received damaged or items missing from an order within three days of receipt. Please email or call us on 01225 615 120 or email us at sales@wesco-living.co.uk
FAULTY OR DEFECTIVE GOODS Faults and damages must be reported to us within 3 days of receipt of goods by e-mail or telephone. Delivery of replacements will be made to the original delivery address unless otherwise advised.
ALL OTHER DESTINATIONS
Please see the table below for all charges and delivery services.

Area

Charge

Service

Scottish Highlands £4.95 48hrs
Scottish Offshore £20.00 2-5days
Northern Ireland £10.00 3 Days
Isle of Man £20.00 48hrs
Jersey & Guernsey (Inc. Alderney, Herm & Sark) £25.00 48hrs