Delivery Information

FREE UK MAINLAND DELIVERY OVER £50

£4.95 delivery for orders under £50

SAME DAY DESPATCH

On orders placed before 2.30pm

UK MAINLAND
All in stock, UK Mainland orders placed by 2.30pm will be despatched the same working day on a next working day delivery with our courier DPD, a signature will be required. (exclusions may include Accessories and Spare parts, these may be sent by post on a 1-2 day delivery.)
Orders that are despatched on a next working day delivery via DPD will be delivered within a 1 hour delivery slot. Tracking details will be emailed and sent via text message (if a mobile number is provided) notifying you of the delivery time slot and allowing you to arrange for your order to be sent to a collection point, left in a safe place or with a neighbour. 

Orders for £50.00 and over will be delivered free of charge - all the items must be ordered in one transaction and be delivered to one address.

Orders below £50.00 will be charged at £4.95.

BACK ORDERS
You can order a product when it is out of stock and it will be placed on back order for you, you will be notified of this during the checkout process. All back order products that are ordered with a product which is in stock will be despatched as a complete order when the out of stock product becomes available. Products placed on back order we would estimate a lead time of 2-3 weeks, we receive deliveries of new stock regularly. When you receive your order confirmation there will be an estimated delivery date displayed. Should you have any questions please contact us on 01225 615120 or use our online chat
All orders will be despatched in one consignment. In the event that something is out of stock all items will be shipped once all goods are available.
ORDER SHORTAGES You must notify us of any items received damaged or items missing from an order within three days of receipt. Please email or call us on 01225 615 120 or email us at sales@wesco-living.co.uk
FAULTY OR DEFECTIVE GOODS Faults and damages must be reported to us within 3 days of receipt of goods by e-mail or telephone. Delivery of replacements will be made to the original delivery address unless otherwise advised.
ALL OTHER DESTINATIONS
Please see the table below for all charges and delivery services.

Area

Charge

Service

Scottish Highlands £4.95 48hrs
Scottish Offshore £20.00 2-5days
Northern Ireland £10.00 3 Days
Isle of Man £20.00 48hrs
Jersey & Guernsey (Inc. Alderney, Herm & Sark) £25.00 48hrs