COVID-19: Business As Usual. Please rest assured that we will deal with any orders as quickly as possible and we aim to meet our usual delivery times, however these may take 2 -3 days longer. Whilst adhering to government guidelines. As you would expect, we have introduced a range of social distancing measures within all areas of our business. We expect this to present challenges for us, but despite this we aim to produce our usual high level of customer support during this very unsettled period.
All in stock, UK Mainland ( See below for exclusions ) orders placed by 2.00pm will be despatched the same working day on a next working day delivery with our courier DPD, a signature will be required. (exclusions may include Accessories and Spare parts, these may be sent by post on a 1-2 day delivery.)
Neither ML Living nor our nominated carriers will be under any liability for any delay or failure to deliver your order within the estimated time frame.
Orders that are despatched on a next working day delivery via DPD will be delivered within a 1 hour delivery slot. Tracking details will be emailed and sent via text message (if a mobile number is provided) notifying you of the delivery time slot and allowing you to arrange for your order to be sent to a collection point, left in a safe place or with a neighbour.
Orders for £50.00 and over will be delivered free of charge - all the items must be ordered in one transaction and be delivered to one address.
Orders below £50.00 will be charged at £4.95.
You can order a product when it is out of stock and it will be placed on back order for you, you will be notified of this during the checkout process. All back order products that are ordered with a product which is in stock will be despatched as a complete order when the out of stock product becomes available. Products placed on back order we would estimate a lead time of 2-3 weeks, we receive deliveries of new stock regularly. When you receive your order confirmation there will be an estimated delivery date displayed.
All orders will be despatched in one consignment. In the event that something is out of stock all items will be shipped once all goods are available.
|Northern Ireland||£25.00||2 Day|
|Scottish Highlands||£25.00||2 Day|
|Isle of Man||